Refund policy
Return & Replacement Policy
At DJ Fashions, customer satisfaction is our priority. Please read our updated policy below:
1. Return Period
You can request a return within 7 days of receiving your order.
2. Eligible Returns
Returns are accepted only for the following reasons:
- Wrong product received
- Damaged product
- Defective product
3. Condition of Returned Items
The item must be:
- Unused and unworn
- In its original packaging
- With all tags and proof of purchase
4. Replacement Only (No Refunds)
We do not offer refunds.
Eligible items will be replaced with the same or similar product once the return is approved.
5. How to Start a Return
To request a return, contact us at djfashions1@gmail.com within 7 days of delivery.
Returns should be sent to:
29E Ramasamy Street, Mullaivadi, Attur Taluk, Salem – 636141
6. Non-Returnable Items
- Sale items
- Personalized or custom-made products
- Gift Cards